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Frequently Asked Questions
What is your shipping method & how can I track my order?
We use USPS Ground and First Class international for all our shipments.
Once your order has shipped, you will receive an email with your tracking number. You can use this number to check the status of your package via USPS.
Do you ship internationally?
Yes, we currently ship Internationally. Please note that international shipping costs may vary, and customers are responsible for any customs fees, taxes, or duties.
Do you offer gift packaging?
Currently, we do not offer gift packaging, but it's something we're working on! Stay tuned by subscribing to our Monthly Newsletter for updates, new launches, and more exciting news.
Do you sell wholesale?
We’re in the process of developing a wholesale catalog. In the meantime, feel free to reach out for any wholesale inquiries.
Can I change or cancel my order after it’s placed?
Orders cannot be canceled or modified once they have been shipped. If you need to make changes before your order ships, please contact us as soon as possible, and we will try to accommodate your request.
What should I do if my order is lost or delayed?
If your order seems lost or is significantly delayed, please contact us with your order details, and we will do our best to assist you. While we cannot control delays caused by the postal service, we will help with any claims or tracking issues.
What is your return policy?
Returns and exchanges are not accepted. But please contact us if you have problems with your order.